Virgin Media internet upgrade question.?
Well basically in my house we have a 2Mb virgin broadband connection and with now 3 PC’s in the house playing games is a bit difficult if everyone is on the net. Ive looked on their website and my house is in the fiber optic zone and i can have the fiber optic service, However what i noticed is that the smallest fiber optic package is 10Mb, Not 2Mb. Also the 10Mb is the same price as the 2Mb. Do you think virgin have put us on the national broadband service and i should enquire to their customer service about changing to fiber optic for the same price.
Thanks
Absolutely.I was paying £25 per month for 4 mb and on thier website I saw them advertising a special offer of £20 per month for 20 mb. I rang them to see if I could switch to this as it was faster and cheaper than what I had. They said no as this was for new customers only. I argued with them saying I thought it was disgusting treating new customers better than loyal customers who have been with them for years. In the end they gave in and let me have it. To this day I am still only paying £20 per month for 20 mb broaddband
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